Delivery & Return
Delivery pricing and times
Tefal24.co.uk aims to provide a fast & prompt service on all orders. You should receive your goods within 1-2 working days.
Postage and packing (UK only)
POST FREE for standard delivery on all orders. The Standard delivery service is fast, however Next working day delivery for goods need to have been ordered before 12pm midday.
We are only able to ship to Northern Ireland and mainland UK postcodes only. Orders requiring shipment outside of these areas will not be processed and payment will not be taken.
You can stipulate a separate shipping address for your order.
To receive goods next day, place your order before 12pm midday Monday to Thursday and we will despatch your goods on our express next day service for delivery the following working day.
We are unable to make weekend deliveries, so orders placed before 12pm midday Friday will be delivered the following Monday and orders placed after 12pm midday Friday will be delivered the following Tuesday. Next day deliveries are not made on bank holidays.
These rates apply to UK mainland delivery addresses.
Northern Ireland, Scottish Highlands & Islands
Next delivery isn't guaranteed to certain remote areas. Where applicable, deliveries will be completed as quickly as possible.
Note: We do not currently deliver to the following postcodes: IM,JE,GY. Please contact our team for more information.
If for some reason your goods have not arrived within 10 working days, please contact our Customer Services or call our Helpline: 0800 298 7172
We take care to deliver goods within the estimated timescales, however delays do occasionally happen due to unforeseen factors and we apologise for any inconvenience this may cause.
Order tracking and history
You can track the progress of your order via the www.parcelforce.com web-site with your shipping tracking number.
If you have any other queries regarding delivery please contact our Customer Services or telephone Tel: 0800 298 7172.